I tend to be the go-to person for tech support among my friends, family, and neighbors. A few nights ago, one of my neighbors asked me to help him with his custom-built machine. His USB ports had mysteriously quit working. I messed around, and the same thing kept happening. His Microsoft USB wireless mouse worked just fine, but his HP all-in-one inkjet printer and his SanDisk thumb drive didn’t work. Plugging them in resulted in a “one of the devices …